Privacy Policy

Privacy Policy

Last Updated: October 27, 2025

Your privacy is important to us. This Privacy Policy explains how SHRI SAHIB JI ENTERPRISES ("we," "us," or "our"), the parent company of the Navkanj brand, collects, uses, shares, and protects your personal information when you visit our website, purchase our products, or interact with us.

By using our website (the "Site") and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide and improve our services to you.

  • Personal Information You Provide:

    • Contact Details: Your name, email address, phone number, and shipping/billing address.

    • Account Information: Your username and password if you create an account.

    • Communication: Any information you provide when you contact our customer support (support@navkanj.in).

  • Information Collected Automatically:

    • Usage Data: Information about how you access and use our website, such as your IP address, browser type, pages visited, and the time and date of your visit.

    • Cookies and Tracking: We use cookies and similar tracking technologies to track activity on our site and hold certain information (e.g., items in your shopping cart).

  • Payment Information:

    • When you make a purchase, your payment details (like credit card numbers) are collected directly by our secure third-party payment processors. We do not store your full payment card details on our servers.

2. How We Use Your Information

We use the information we collect for various purposes:

  • To Fulfill Your Orders: To process your payments, manage your orders, and deliver your products.

  • To Provide Customer Support: To communicate with you, respond to your enquiries, and resolve any issues.

  • For Marketing (With Your Consent): To send you emails about new products, special offers, and brand updates. You can opt-out of this at any time.

  • To Improve Our Services: To analyze website usage, understand customer preferences, and enhance our website, products, and user experience.

  • For Legal and Security Reasons: To prevent fraud, protect our legal rights, and comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information to third parties. We only share your information in the following limited circumstances:

  • Service Providers: With third-party companies that help us operate our business, such as shipping carriers (to deliver your order) and payment gateways (to process your payment).

  • Legal Compliance: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company.

4. Data Security

We take the security of your data seriously. We use administrative, technical, and physical security measures, such as SSL (Secure Sockets Layer) encryption, to help protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights and Choices

You have rights regarding your personal information:

  • Access and Update: You can review and update your account information by logging into your account.

  • Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in the footer of the email.

  • Cookies: You can set your browser to refuse all or some cookies. However, if you disable cookies, some parts of our website may not function properly.

6. Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

SHRI SAHIB JI ENTERPRISES (Navkanj)
Email: support@navkanj.in
Phone: +919350824400
Address: LAL KUVAN, CHOWK, WARD NO. 7, FEROZEPUR JHIRKA, Mewat, Haryana, 122104